BISP Control Room Reactivated on Shazia Marri Instructions

BISP 8171 Registration New Update 2023

In Pakistan, the Benazir Income Support Program (BISP) has been playing a pivotal role in extending vital financial aid to 9 million deserving families through the Benazir Kafalat program. This comprehensive social security system has been instrumental in providing essential support to those in need, offering various schemes to ensure their well-being. In this article, we delve into the upgraded BISP Control Room, which aims to streamline the disbursement process for beneficiaries and address their concerns more effectively.

Quarterly Instalment Payments with a 25% Increase:

As an integral part of the Benazir Kafalat program, eligible families are now receiving a 25% increase in their quarterly instalment payments, amounting to 9,000 rupees per family. To access these funds, beneficiaries simply need to visit the nearest branch of the designated bank and collect their payments while ensuring they obtain a money receipt for proper record-keeping.

Double Benefits for Mothers:

Mothers whose children are beneficiaries of the Benazir Taleemi Wazif Program have reason to celebrate as they can now avail themselves of both their Kafalat program funds and their children’s Taleemi Wazif money. This dual benefit is expected to provide additional support to families and promote educational opportunities for children.

Reactivation of the BISP Control Room:

Under the directives of Federal Minister and Chairwoman, Shazia Marri, the BISP Control Room has been reopened to facilitate beneficiaries in resolving issues and seeking assistance. The newly reactivated Control Room allows beneficiaries to file complaints with greater ease and convenience. Unlike the previous requirement of visiting the office in person, beneficiaries can now utilize WhatsApp to register their complaints pertaining to any issues related to the disbursement of funds from the BISP.

Contact Information for Registering Complaints in BISP Control Room via WhatsApp:

To further enhance convenience and efficiency, distinct WhatsApp numbers have been allocated for each province. By using the designated number for their respective regions, beneficiaries can file complaints related to the BISP and receive the necessary support.

ProvinceWhatsApp Number
Khyber Pakhtunkhwa0325-5365476
(KPK), Azad Jammu and Kashmir (AJK), and Gilgit-Baltistan0325-5365476

Protecting Sensitive Information:

To protect your personal information online, Ms Shazia Murri, the chairperson of the Benazir Income Support Program, suggests using email instead of the comment section on social media when you need to ask for information or report a problem. This precautionary measure aims to safeguard sensitive data, including ID card numbers, from unauthorized access.


The reestablishment of the BISP Control Room and the facility to file complaints through WhatsApp underscore the Benazir Income Support Program’s ongoing commitment to providing timely and efficient assistance to deserving families. For beneficiaries, help is now just a message away. By utilizing the newly assigned WhatsApp numbers and adhering to secure communication practices, the BISP is making significant strides in improving its services and better serving the people of Pakistan.

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